Last updated: 23 April 2020
These Terms of Sale (“Terms of Sale”) cover your purchase of the products (“Goods”) provided by us, The Peak Group Pty Ltd, trading as Safearth (“Safearth”). Safearth is a registered trademark and business name of The Peak Group Pty Ltd. Your use of our website and store is covered by our Terms of Service (www.safearth.com/terms-of-service).
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Sale and also those additional terms and conditions and policies referenced herein and/or available by hyperlink, including the Terms and Conditions of Trade below. These Terms of Sale apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
We reserve the right to update, change or replace any part of these Terms of Sale by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Online Store
Payment
Payments must be made via credit card at the checkout. A fee may be applicable and is indicated at the time of payment. Some types of credit card may not be accepted (e.g. American Express, Diners, JCB). Payments must be made before the order can be processed. Credit card information is not stored by us, and is only shared with our payment processor. Credit card information is always encrypted during transfer over networks.
If we have agreed to credit terms with you, we may allow, at our discretion, payment by purchase order. In these cases, orders can be placed at checkout, but will not be processed until a valid purchase order has been received.
Cancellations and Returns
Provided goods have not shipped, we will generally accept your request to cancel an order. In some cases, for example, where goods are made to order, or where other costs have already been incurred by Safearth, a cancellation may not be possible. All cancellations will be at the discretion of Safearth alone. Where an order is cancelled, a refund payment will be made via the same credit card, typically within 7 days. This refund will be subject to any fees charged by our payment processor.
Returns are generally not accepted other than for repair or replacement as detailed in the Terms and Conditions of Trade below.
Delivery
Products are typically shipped via Australia Post and depending on your location, you may have the option to select regular or express shipping at the checkout.
Products that are in stock are typically shipped within 3 business days. Shipping typically takes less than 1 week within Australia, depending on your location, but is dependent on the shipping carrier.
At checkout, you have the option of arranging your own shipping. In these cases, you need to make all arrangements for your selected carrier to collect your order from our Warners Bay office at a time that we agree to.
Your Information
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Use of personal information is governed by our Privacy Policy (www.safearth.com/privacy-policy).
Confidentiality
Pricing and other product information made available on our site are made available to you alone. You may not share pricing or other product information with any third party without our written permission.
Other
We reserve the right to refuse service to anyone for any reason at any time.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Terms and Conditions of Trade PDF
Last updated: July 2020
Terms and Conditions of Hire PDF
Last updated: March 2021